Disney Store Customer Service

Disney Store Customer Service

The Disney Store is a leading retailer of toys, clothing and accessories. The company has a dedicated customer service team that is available to answer any questions or concerns customers may have. Customers can contact Disney Store Customer Service via phone, email, or postal address.

Phone Support

Customers who need assistance with their Disney Store orders can call the Disney Store Customer Service line at 1-800-328-0368. The line is open Monday through Friday, 8:00am to 8:00pm EST and Saturday and Sunday, 9:00am to 5:00pm EST.

Tips for Phone Support

• Have your order information ready. To ensure that your call is as efficient as possible, have your order number and any other relevant information on hand.
• Be prepared to wait. Depending on the time of day, you may experience a wait time before speaking with a customer service representative.
• Be patient. The customer service representatives are there to help you and they will do their best to resolve any issues you may be having.

Email Support

Customers can also contact Disney Store Customer Service via email at [email protected]. Customers should include their order number in the subject line of their email and provide as much detail as possible about their inquiry in the body of the email.

Tips for Email Support

• Be specific. Provide as much detail as possible about your inquiry so that customer service representatives can help you more quickly.
• Include relevant information. Include your order number, billing address, and any other relevant information in the body of your email.
• Check your spam folder. If you do not receive a response within 48 hours, check your spam folder as the response may have been filtered out.

Postal Address

Customers can also contact Disney Store Customer Service by mail at the following address: Disney Store Guest Services 500 South Buena Vista Street Burbank, CA 91521-0950 USA When writing to Disney Store Customer Service, customers should include their order number and provide as much detail as possible about their inquiry.

Tips for Postal Support

• Include your order number. Include your order number on all correspondence so that customer service representatives can quickly locate your order.
• Enclose relevant documents. If you are inquiring about an item you received, enclose a copy of the packing slip or invoice.
• Allow adequate time for response. Please allow up to 4 weeks for a response to your inquiry.

Disney Store Customer Service is available to assist customers with any questions or concerns they may have. Customers can contact Disney Store Customer Service via phone, email, or postal address.