Eurostar Customer Service

Eurostar Customer Service


Category: transport

Eurostar Customer Service is here to help. Contact us for any questions or concerns you may have. Our friendly customer service team is available 24/7 by phone, email or live chat. Get in touch with us today and get the support you need! For UK customers, our phone number is +44 (0)345 600 0880. We look forward to hearing from you!

Eurostar Customer Service

Eurostar Customer Service

Eurostar is a high-speed train service that operates between the UK and mainland Europe. It offers customers a comfortable and convenient way to travel between the two countries. Eurostar customer service provides assistance to customers in all aspects of their journey, from booking tickets to providing help during their trip.

Ways to Contact Eurostar Customer Service

Eurostar provides several ways for customers to get in touch with their customer service team.

Phone Number

Customers can contact Eurostar Customer Service by phone. The number is 0844 822 5822 (in the UK) or +44 (0)1233 617 575 (from outside the UK). The phone lines are open every day from 8am to 8pm.

Email Address

Customers can also contact Eurostar Customer Service by email. The email address is [email protected]. Customers should expect a response within 48 hours, but it may take longer depending on the query.

Postal Address

If customers need to send documents or other items to Eurostar, they can do so by post. The postal address is Eurostar International Limited, Times House, Bravingtons Walk, London N1 9AW, United Kingdom.

Social Media

Eurostar also has social media accounts on Facebook, Twitter and Instagram. Customers can use these accounts to ask questions or provide feedback.

Customer Support Services

Eurostar offers several services to make customers' journeys as stress-free as possible. Ticket Booking Customers can book tickets online via the Eurostar website or app. The booking process is simple and easy to use, and customers can choose from a range of options such as Standard, Flexi and Business Premier tickets. Baggage Allowance Eurostar allows customers to bring up to two pieces of luggage per person on board the train. The maximum size of each piece of luggage is 85cm x 60cm x 30cm, and the total weight must not exceed 30kg. Special Assistance Eurostar offers special assistance for disabled customers and those travelling with infants or young children. Customers can book assistance up to 24 hours before their departure time. Customer Care Team Eurostar's customer care team is available to help customers with any queries or problems they may have. They can be contacted by phone, email or post.

Conclusion

Eurostar offers a range of services and support for customers travelling with them. Customers can contact Eurostar Customer Service by phone, email or post, or use their social media accounts for more general queries. Eurostar also provides ticket booking, baggage allowance and special assistance services to make customers' journeys as smooth as possible.


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