Sofology Customer service

Sofology Customer service

Category: producers

Sofology is the UK's leading sofa specialist, providing unbeatable comfort and style for your home. With Sofology support, you can find helpful advice on everything from choosing the right sofa to caring for it. Our experts are here to answer all your questions and make sure you get the perfect piece of furniture for your needs. Plus, we offer a 10-year guarantee with every purchase so you can rest assured that your new sofa will last for years to come. Let Sofology help you find the perfect sofa today!

Sofology Customer service

Sofology Support: What They Offer and How to Access It

Sofology, a leading furniture retailer in the UK, offers a wide range of support services for customers. From their expansive online help center to their dedicated customer service team, Sofology is committed to providing the highest level of customer service and satisfaction. Whether you’re looking for assistance with an order, have a question about a product, or need help troubleshooting an issue, Sofology has you covered.

Online Help Center

The Sofology online help center is the first place to go for assistance. It contains a wealth of information about the company, its products and services, and how to get the most out of them. You can browse through the FAQs section for answers to common questions, or use the search bar to find the specific information you’re looking for. The help center also provides detailed instructions on how to use Sofology’s web and mobile apps, as well as troubleshooting tips if you’re having any issues.

Customer Service Team

If you need further assistance, Sofology’s customer service team is available seven days a week to answer your questions. You can contact them via phone, email, or live chat. The customer service team is knowledgeable and friendly, and they’ll do their best to help you with whatever issue you’re having. They can provide advice on products and services, help you place an order, answer questions about delivery and returns, and more.

Social Media Support

Sofology also offers support through their social media channels. If you have a question or concern about your order or product, you can reach out to them on Twitter or Facebook. They’ll respond as soon as possible and do their best to assist you. You can also follow their accounts for updates on new products, special offers, and other news.

Store Support

If you’d like to speak to someone in person, Sofology has stores located throughout the UK. The staff at these stores are knowledgeable and friendly, and they can provide assistance with any enquiries you may have. They can also help you find the perfect piece of furniture for your home or office.

Additional Support Options

In addition to the above support options, Sofology also offers a range of other services to help make your shopping experience as smooth as possible. These include:

  • Delivery tracking: Sofology offers free delivery tracking so you can keep tabs on where your order is at all times.
  • Price match guarantee: If you find a lower price for an identical item elsewhere, Sofology will match it.
  • Finance options: Sofology offers flexible finance options so you can spread the cost of your purchase over time.
  • Expert advice: Sofology’s experts are always on hand to provide advice on products and services.


Sofology is dedicated to providing an excellent customer experience. With their expansive online help center, customer service team, social media support, store support, and additional services such as delivery tracking and finance options, they are committed to finding the right solution for every customer. So if you need some help with your purchase or have any questions, don’t hesitate to reach out to Sofology for assistance.

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