Topshop Customer Service

Topshop Customer Service

Topshop is a leading global fashion retailer, providing customers with the latest styles and trends. With an extensive range of products, customers can find the perfect look for any occasion. But when customers need help or have questions about their orders, they can rely on Topshop's customer service team to provide assistance.

How to Contact Topshop Customer Service

Topshop offers several ways for customers to get in touch with their customer service team. Customers can choose from email, phone, and postal mail to contact Topshop. Here are the details for each option:

Email

Customers can reach out to Topshop through email. They can send their inquiries to [email protected]. Topshop aims to respond to emails within 24 hours.

Phone

For urgent matters, customers can call Topshop's customer service line at 0800 028 0800. The line is open from 9am to 8pm Monday to Friday and 9am to 6pm on Saturday and Sunday.

Postal Mail

Customers can also write to Topshop's customer service team at their postal address:

Topshop Customer Service
Arcadia Group Limited
FREEPOST NAT 22320
London W1E 0BR

Support Options Available from Topshop Customer Service

Topshop's customer service team is available to help with any queries customers may have. Some of the most common support options include:

• Order enquiries: Customers can get help with tracking orders, making changes to orders, and more.
• Returns and refunds: Customers can find out how to return items or request a refund.
• Product information: Customers can get more information about specific products.
• Delivery information: Customers can find out more about delivery times and costs.
• Gift cards: Customers can get help with redeeming gift cards and checking balances.

No matter what the query, Topshop's customer service team is available to help. Customers can contact the team via email, phone, or postal mail for assistance.