Virgin Media customer services

Virgin Media Customer Services

Virgin Media is a UK-based telecommunications company that offers a range of products and services, including broadband, TV, and mobile. If you have any questions or issues related to Virgin Media's products or services, you can get in touch with their customer service team through various channels.

Phone Support

Customers can call Virgin Media customer services on 0345 454 1111. The phone lines are open from Monday to Sunday, 8:00am to 10:00pm.

Email Support

Customers can email Virgin Media customer services at https://www.virginmedia.com/help/virgin-media-complaint. They usually respond within 48 hours.

Live Chat

Customers can chat with Virgin Media customer services online by visiting their website and clicking on the "Chat with us" button. The chat support is available from Monday to Sunday, 8:00am to 10:00pm.

Social Media

Customers can also contact Virgin Media customer services through their social media channels, including Facebook and Twitter. They usually respond within a few hours.

Help and Support

Customers can find answers to common questions on Virgin Media's help and support page, which is available on their website. The help and support page includes articles and FAQs on topics such as billing and payment, broadband and internet, TV and entertainment, mobile, and home phone.

Virgin Media Community

Customers can also post their questions on the Virgin Media Community forum, where other customers and Virgin Media experts can help answer them. The Virgin Media Community is available on their website.